treasury direct acct says needs verification - Terry Savage (2024)

FAQs

What is a verification hold on a bank account with TreasuryDirect? ›

If the bank information is unable to be verified on the 3rd attempt, a hold will be placed on your bank account and you will receive an email which includes information and a link to the Bank Change Request form (FS Form 5512).

Resetting Security Questions

You may email 1603Questions@treasury.gov to request that your security questions be reset. In the email, state 1) your username and 2) the old security questions (not the answers). Once the security questions have been reset, you will receive an email notification.

When you click the "Forgot your Account Number?" link from the Account Number page, you are required to indicate whether your account is an Individual account or an Entity account. You must then match previously submitted information held in your TreasuryDirect account.

TreasuryDirect customers:

Our call center hours are Monday-Friday, 8am-5pm ET. You may reach us at 844-284-2676.

For account establishment, we'll ask for personal information such as your name, address, phone number, e-mail address, Driver's License Number/State ID Number, bank account information, and Taxpayer Identification Number.

What does this mean? Your record has been selected for a process called Verification. You will need to provide some additional information to the Office of Student Aid (or the Office of Veterans Affairs) BEFORE your loan can be credited to your student account.

You'll likely need to call the TreasuryDirect customer service at 844-284-2676 if you're locked out of your account because you entered the wrong password or security question answers too many times.

The Treasury chose Entrust's IdentityGuard system for its two-factor authentication. Users receive Bingo-like cards with thousands of passwords on them. Since their entries are determined by when they access Treasury Direct, the passwords constantly change and make it tough for hackers to crack.

What is the phone number for the Treasury check verification? ›

To report an outage with the Treasury Check Verification System (TCVS), call the Fiscal Service IT Service Desk at 304-480-7777.

Hold Code - A designation that can be placed on an account by TreasuryDirect Customer Service to prohibit certain transactions, or by an account owner to prohibit all transactions and access to an account.

TreasuryViewer is a mobile app to buy and view your Treasury securities on Treasury Direct.

In your TreasuryDirect account, you can purchase and hold Treasury bills, notes, bonds, Floating Rate Notes, Treasury Inflation-Protected Securities (TIPS), and savings bonds, and it's available to you 24 hours a day, 7 days a week.

For additional information regarding debt transferred to the Treasury, you can contact Treasury directly at (888) 826-3127.

Generally, a bank must make funds deposited into an account by a government check available for withdrawal not later than the business day after the banking day on which the funds are deposited into an account held by the payee of the check and in person to an employee of the bank.

Generally, a bank account is frozen because you owe someone money. Most creditors need to sue you in court and win a judgment in order to have your bank account frozen.

In general, financial institutions place holds for two main reasons: First, they want to make sure that a deposit will clear as a way to protect themselves and, second, sometimes they'll place a hold on funds because they suspect fraud and are taking actions to protect the account holder.

An authorization hold temporarily freezes a specified amount of money in a customer's bank account or credit line to make sure funds are available for a purchase. However, the money is not transferred until the transaction is finalized.