The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 554 |
| Houston, TX | 365 |
| Seattle, WA | 234 |
| Philadelphia, PA | 231 |
| Washington, D.C., DC | 224 |
| Atlanta, GA | 206 |
| Denver, CO | 200 |
| San Francisco, CA | 148 |
| Sacramento, CA | 140 |
| Miami, FL | 138 |
| Indianapolis, IN | 137 |
| Orlando, FL | 133 |
| Boston, MA | 116 |
| Detroit, MI | 115 |
| Portland, OR | 112 |
| Minneapolis, MN | 102 |
| Brooklyn, NY | 92 |
| Salt Lake City, UT | 90 |
| Jacksonville, FL | 88 |
| Oakland, CA | 87 |
| Pittsburgh, PA | 68 |
| Tampa, FL | 68 |
| New York City, NY | 59 |
| San Jose, CA | 56 |
| Tacoma, WA | 47 |
| Reno, NV | 45 |
| Fort Myers, FL | 39 |
| Charlotte, NC | 38 |
| Saint Paul, MN | 37 |
| Nashville, TN | 36 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Dani (@DRockrChick86) reported Ok for real, paramount network, paramount plus and xfinity need to get their shot together for streaming. Sooooo duuuumb
- Neel Chauhan (@_neelc) reported
@wwinter86 @noIPv6 @UKChange Don't have Virgin Media, but CenturyLink in the US had 6rd in 2012 but still doesn't have native IPv6. They're only marginally better than Verizon and Altice in this regard.While Comcast, as horrible as they are, has been excellent with IPv6, along with AT&T and Google Fiber.
- Naaz (@NaazGrewal) reported
@Xfinity @XfinitySupport @comcast Internet service’s down in my area since morning (98004)& ya’ll keep repeating the automatic message of fixing it asap! Can I get a credit on my account for this ongoing inconvenience? This is unacceptable. Time to switch to different provider!
- Q𝔲ᵉ? (@Damned_Dani) reported
Damn...Comcast you suck tonight wtf.
- gc2772 (@gc27721) reported
@Xfinity Have been waiting for installation of line from street to the house since 10/11. Was supposed to happen in 1-2 days. Have been calling since. Completely unhelpful customer service. No appt in sight. Coming up to 4th week without internet.
- Patricia Baetiong (@PatriciaBaetio1) reported
@comcast I refuse to support Comcast, owner of MSNBC...the Bigots!
- DC Navarrette (@dee_tothe_cee) reported
@ConcastCares when I try logging into my Comcast app on Roku and it keeps telling me I don’t have an account when I do. Tried calling and customer service keeps hanging up on me.
- ☠️𝔹𝕚𝕫𝕫𝕪⚰️𝔹𝕠𝕟𝕖𝕤🪦 (@bizzarnage) reported
My internet knocked off mid stream and like 3 minutes later someone goes outside to shout "WHO ******** KNOCKED OUT THE INTERNET?"and followed up with "Shoulda stayed my *** at COMCAST"
- Cheyanne1017 (@Cheyanne10171) reported
@BobRmhenry1 @comcast It's why I don't PAY FOR CABLE. I get 20 channels with my free satellite cleartv. That's all I need. I refuse to give them money to shove that crap in my face every damn day.
- Dman (@dman2483) reported
Erik Jones would be better suited to move down to Xfinity.. He ain't gonna win another Cup race with Richard Petty Motorsports
- Psychic Troubles Ltd (@LtdTroubles) reported
@TarantinoReels @comcast and didn’t want to pay (or perhaps I was told to take it with me) for more drinks on top of the $10 I paid to get in with unlimited drinks. In the strip I asked if I could **** the stripper she smiled and said no that’s not how it worked; I told her I loved her so it would be
- 𝕄𝕒𝕥𝕥 𝔾. 𝕃𝕖𝕘𝕖𝕣 🎨🎶🚀 (@CajunRover) reported
@leonardmaltin @davekarger @tcm We'd love to watch it but Comcast took TCM out of our tier of service years ago & we're already paying way too much for cable to justify shelling out more just to get one channel back.
- Ryan Hess (@littlejonahhill) reported
Xfinity internet is the worst thing on the ******* planet
- d0x360 (@d0x360) reported
@RobCovington5 @pnjaban Comcast is a great company? Wtf... I've NEVER heard anyone say anything close to that in my life. Hell I have no cap gigabit internet from them for $80 a month and I still hate them
- aud ☆ (@swtskinny) reported
@lemonbongjuice omgggg it was a service local to where we lived called wowway but lots of my friends had comcast so makes sense!!
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