Closing your account (2024)

If you manage your accounts and investments online or by phone, simply log in or call us. (Investment Guaranteed Growth Bonds can only be cashed in online.)

Call us

If you wish to close your account or cash in all of your investments online, simply:

  1. Log in or register. If you're already registered, please enter your NS&I number, surname and password.
  2. Go to ‘Your profile’ in the top menu
  3. On your account dashboard, go to the account you want to close and choose 'Cash in' or 'Take money out'.
  4. If you have more than one account of the same type, select the one you want to close.
  5. Enter the full balance in the amount box and then choose 'Cash in' or 'Take money out'.

Find out how long it takes to receive your payment

Not registered? For some of our products, you can withdraw your savings and close your account by filling out a quick online form, without needing to create an online profile. Be sure to have your account details to hand.

Close your Income Bonds account
Close your Children’s Bonds account
Close your Investment Account
Close your Premium Bonds account
Close a child’s Premium Bonds account

Please note: you must be the person responsible for the child’s Premium Bonds in order to withdraw them and close the account.

Residual Account

Sometimes, when we close a product or your fixed-term savings mature, we move your money to our Residual Account (an account that we hold your money in temporarily). You can use the online form below to withdraw your savings from our Residual Account.

Withdraw money from Residual Account

Prefer the post?

It will take a bit longer, but you can still download and send us a paper form in the post.

Forms for our accounts

Closing your account (2024)

FAQs

What do I say when closing a bank account? ›

Dear Sir/Madam, I, [Your Name], have a savings account with the account number [Your Account Number] at your branch. Due to a personal move to another city, I would like to close this account and withdraw the balance amount. I request you to expedite the process as I will be relocating soon.

What is a valid reason for closing a bank account? ›

Banks reserve the right to cancel your account for certain activities. Some of the most common reasons for cancellation are inactivity, negative balances, or fraud.

What is the best way to close an account? ›

Typically, you must call or visit your financial institution to do this. However, some banks and credit unions will let you close an account online. Be sure to download any statements you may need for purposes such as completing your tax return before the old account is closed.

Is it a good idea to close an account? ›

Closing an account may save you money in annual fees, or reduce the risk of fraud on those accounts, but closing the wrong accounts could actually harm your credit score. Check your credit reports online to see your account status before you close accounts to help your credit score.

What is a closing account statement? ›

A closing statement is a document that records the details of a financial transaction. A homebuyer who finances the purchase will receive a closing statement from the bank, while the home seller will receive one from the real estate agent who handled the sale.

How to write a resolution for closing a bank account? ›

“RESOLVED THAT the Company's Banking Current Account No___________ with (Name of the Bank with address) , be closed and the amount, if any, lying in the said account be returned to the Company by way of issuance of Bankers' Cheque payable at …………… or transfer to other Current Account in the name of the Company, and the ...

What to do before closing a bank account? ›

How to close a bank account
  1. Open a new bank account. Opening a new account is necessary before closing the old one. ...
  2. Move your recurring payments. ...
  3. Withdraw your remaining balance. ...
  4. Contact your old bank to close your account. ...
  5. Check and keep your final statement.
Oct 14, 2023

What is the rule of closing the bank account? ›

To carry out the account closure process, an account holder needs to visit the branch personally. At the branch, you need to submit an account closure form along with the de-linking form, unused cheque book and debit card. In the form, you need to mention the reason for the closure of the bank account.

What do you write in a letter to close a bank account? ›

“Dear Banker, I'm writing to request the closure of the following accounts at your bank. Please close the account(s) listed below and forward a check for the remaining balance(s) to the address listed below. If you have any questions regarding this request, you can contact me in writing or by phone at XXX-XXX-XXX.”

What documents are required for closing bank account? ›

What are the documents required to close the Current Account?
  • Account closure request form. It is the primary requirement for Current Account closing. ...
  • Account-related items. You have to surrender all the unused cheque leaves, Debit Card and passbook. ...
  • Identification proof. ...
  • Address proof.
Mar 18, 2024

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