Steps to Cancel Health Insurance Policy in India (2024)

Table of Contents
Should you even cancel your Health Insurance Policy? Cancellation in the Free Look period Deductions in the Refund Amount Cancellation after Free Look Period How to Cancel a Health Insurance Policy? Request for Cancellation. Processing of Cancellation General Steps Involved in Cancelling a Health Insurance Policy Key Questions to Ask Yourself Prior to Cancelling your Health Insurance Cover Steps to Cancel Health Insurance Policy:FAQs 1. Can I cancel my Insurance policy and get my money back? 2. Can I cancel my Health Insurance anytime I wish to? 3. What is the difference between grace period and free look period? 4. Will I get a full refund if I cancel my Health insurance after the free-look period? Health Insurance Companies Star Health Insurance Care Health Insurance Aditya Birla Health Insurance HDFC ERGO Health Insurance Apollo Munich Health Insurance Niva Bupa Health Insurance ICICI Lombard Health Insurance Tata AIG Health Insurance Bajaj Allianz Health Insurance SBI Health Insurance Royal Sundaram Health Insurance ManipalCigna Health Insurance Reliance Health Insurance IFFCO Tokio Health Insurance Future Generali Health Insurance National Health Insurance United India Health Insurance New India Health Insurance Navi Health Insurance ACKO Health Insurance Digit Health Insurance ZUNO General Insurance Universal Sompo Health Insurance Liberty Health Insurance Kotak Mahindra Health Insurance Magma Health Insurance Cholamandalam MS Health Insurance Oriental Health Insurance Raheja QBE MS Health Insurance Health Insurance Articles Arogya Karnataka SchemeAug, 2023 Does Health Insurance Premium Increase Every Year?Aug, 2023 Add-On Covers In Health InsuranceAug, 2023 Pre and Post-Hospitalisation Expenses In Health InsuranceAug, 2023 Swasthya Sathi SchemeAug, 2023 CM Comprehensive Health SchemeAug, 2023 Biju Swasthya Kalyan YojnaAug, 2023 Janani Suraksha YojanaAug, 2023 Does Health Insurance Cover Infertility Treatment?July, 2023 Yeshasvini Health Insurance SchemeJuly, 2023 Mahatma Jyotiba Phule Jan Arogya YojanaJuly, 2023 Advantages and Disadvantages Of Health InsuranceJuly, 2023 Compare Health InsuranceDec, 2023 Loading in Health InsuranceNov, 2023 Employee State Insurance SchemeMay, 2023 Central Government Health SchemeMay, 2023 Top 5 Maternity Insurance Plans in IndiaJune, 2021 Coverage for cancer care expensesJune, 2021 Health Insurance for Women in IndiaMarch, 2022 Is Cataract Surgery Covered In Health Insurance?November, 2019 Dental Insurance - Covers and Benefits in IndiaDecember, 2019 Health Insurance Policy for Disabled PersonMay, 2019 1 Crore Health Insurance PlanJuly, 2020 Health Insurance For DiabeticsMay, 2019 Health Insurance For Your Newborn ChildJune, 2019 Health Insurance For Asthma PatientsNovember, 2019 Mental Illness - How Much Is Covered In Health Insurance?May, 2021 October, 2021 What Our Customers Have to Say FAQs
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Steps to Cancel Health Insurance Policy

  • Cancellation in Free Look Period
  • Enjoy complete refund on Cancellation
  • Policy cancellation and Processing by Insurer

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Steps to Cancel Health Insurance Policy in India (11)

In times such as these, especially the post-COVID era, Health Insurance should be one of your topmost priorities. Health Plans help you keep ahead of medical emergencies and the finances incurred thereof. While the need for such policies is immense, it is equally important that you be aware of the terms and conditions that come with them.

This article features important details about how a policyholder can cancel their Health Policies and the various pre- and post-cancellation formalities associated with Health Insurance in India. Policyholders can choose to cancel their insurance cover at any point in time during the coverage period without having to wait till the end of the waiting period. However, please note that the refund amount payable by the Insurance Provider is subject to when the cancellation has been done.

Steps to Cancel Health Insurance Policy in India (12)

Steps to Cancel Health Insurance Policy in India (13)

Should you even cancel your Health Insurance Policy?

Before cancelling your Health Policy, it is important that you evaluate your current savings, medical history and the number of dependents. Given the significant rise in Medical Inflation in the country, even the basic tests and procedures are associated with very high costs. And if you are the only earning member in the family, a family floater health plan becomes all the more critical.

In the unfortunate event that you or any of your family members is diagnosed with a critical illness, or any other Health emergency, you need a contingency in place. Therefore, we would strongly advise you to consider if cancelling a health policy in your situation is at all feasible.

Cancellation in the Free Look period

Every Health Insurance Policy comes with a Free Look period of 15-30 days, starting from the date of policy issuance. If policyholders choose to cancel their policies during this period, a sum amount of nearly 100% of the premium amount is paid to the Life Insured by the Health Insurance Provider. The Free Look period is offered solely to allow policyholders to reflect on the terms and conditions of a health plan and then decide if they want to continue with the plan for the entire duration of the policy or cancel it if they find it unsuitable to serve their needs.

Deductions in the Refund Amount

Please note that the refund amount is subject to deductions in the form of:

  • The prorated risk premium for the number of days the Life Insured was covered
  • Expenses incurred by the Health Insurance Company on medical examination
  • Stamp Duty and Administrative charges

Cancellation after Free Look Period

You can also cancel your Health Insurance Plan after the Free Look Period of 15-30 days. However, it is important to note that in such a case, you are not entitled to receive 100% of the premium amount paid for the policy to the Insurance Provider.

  • Within 1 monthIf you were to cancel your policy within 1 month after the completion of the Free Look Period, you are eligible to receive up to 75% of the premium amount paid by you.
  • Within 3 monthsIf you were to cancel your policy within 3 months after the completion of the Free Look Period, you are eligible to receive up to 50% of the premium amount paid by you.
  • Within 6 monthsIf you were to cancel your policy within 6 months after the completion of the Free Look Period, you are eligible to receive up to 25% of the premium amount paid by you.
  • After 6 monthsIn case you decide to cancel your policy on completing 6 months of the policy term, the Insurer is not liable to pay any benefits to you.

How to Cancel a Health Insurance Policy?

  1. Request for Cancellation.

    Once you realize that the policy bought by you does not satisfy your coverage requirements or if you find the Terms and Conditions unsatisfactory, you can reach out to the Insurance Provider. Once you communicate your request, the Insurer will ask you to fill certain forms and submit other policy-related documents.

  2. Processing of Cancellation

    Upon receiving the request, the Insurance Company will contact you for further details. They might ask for information on the reason for cancellation, policy document and the date of receipt of the same, among others. They are also likely to suggest potential alternatives / solutions for your benefit. If they find your reason for cancellation valid, they will process the request and initiate a refund.

General Steps Involved in Cancelling a Health Insurance Policy

  • Submission of CancellationYou can get in touch with the support department of the insurance provider to submit your cancellation request.
  • Written Request with ReasonYou will mostly be asked to send a written request offline or online with your policy details and reason for cancellation.
  • Initiation by InsurerAfter receiving the cancellation request, the insurer will generally try to provide you with a solution if you have any problems with the policy. But if you still want to cancel the policy, the cancellation process will be initiated.
  • Deductibles and RefundBased on the period for which you were insured, the insurer will deduct the premium and send you the refund.
  • Official Intimation by InsurerYou will also receive an official cancellation email/letter from the insurer.

Key Questions to Ask Yourself Prior to Cancelling your Health Insurance Cover

Before you cancel, you might want to keep in mind the following factors to ensure that you are making the right decision.

  • Reason for CancellationIt is important to identify the underlying reason as to why you want to drop the health cover. Note that policy cancellation is subject to how valid your reason is. Some of the more acceptable reasons are death of the Life Insured, misselling of policy by agent, financial problems, etc.
  • Health Insurance PortabilityA lot of Health Insurance Providers offer the option to port your existing policy to a different provider. If you have found a similar cover at a cheaper premium, you can request your current insurer to port the policy.
  • Current SavingsWith the rise in medical inflation, cost of healthcare has been and will continue witnessing an increasing trend in the foreseen future. Therefore, the importance of Health Insurance cannot be undermined and if you are planning to cancel your health cover, you should have a strong financial safety net to fall back on in case of an emergency.
  • Additional Health PlansIf you already have another cover to protect yourself in case of a medical illness, it is probably a little safer for you to drop an unsatisfactory insurance policy. However, make sure that you don't compromise on the coverage.
  • Number of DependentsIf you have children or a spouse or parents who are dependent on you and your wellbeing, it is absolutely essential that you keep your Health Insurance Policy. Further, if there is a medical history and anybody in your family is at high-risk, we strongly advise you to reconsider your decision to drop the plan.
  • Refund AmountWhen you have firmly decided to cancel your Health Policy, it is advisable to check the amount of refund you will receive. If it is negligible, you can wait till the grace period of 30 days. If you don't pay your premiums to renew your existing health policy within the 30 days grace period, your policy stands cancelled automatically.

Steps to Cancel Health Insurance Policy:FAQs

1. Can I cancel my Insurance policy and get my money back?

If you have paid your premium and canceled your policy before the end of the term, the Insurance Company is obligated to refund the remaining balance based on the validity of the circ*mstances. Please read the article for more clarity or reach out to your Insurance Provider.

2. Can I cancel my Health Insurance anytime I wish to?

While it is advisable to not drop a Health Insurance policy, you have the liberty to cancel it at any point in time during the policy period. However, please note that the refund amount will differ based on when the policy was cancelled.

3. What is the difference between grace period and free look period?

Free Look period is offered at the start of policy inception. It ranges from 15-30 days and if policyholders find the Terms and Conditions of their policy to be unsatisfactory, they can cancel the policy and receive 100% of the premiums back.

On the contrary, Grace Period is offered at the end of the policy term to allow policyholders time to renew their policies. It is mostly fixed at 30 days by Health Insurance Providers in India.

4. Will I get a full refund if I cancel my Health insurance after the free-look period?

No, when you cancel your policy after the completion of the free-look period, you will not get a full refund. The company will charge a cancellation fee (varying from insurer to insurer), and will then refund the remaining amount.

Health Insurance Companies

Star Health Insurance

Care Health Insurance

Aditya Birla Health Insurance

HDFC ERGO Health Insurance

Apollo Munich Health Insurance

Niva Bupa Health Insurance

ICICI Lombard Health Insurance

Tata AIG Health Insurance

Bajaj Allianz Health Insurance

SBI Health Insurance

Royal Sundaram Health Insurance

ManipalCigna Health Insurance

Reliance Health Insurance

IFFCO Tokio Health Insurance

Future Generali Health Insurance

National Health Insurance

United India Health Insurance

New India Health Insurance

Navi Health Insurance

ACKO Health Insurance

Digit Health Insurance

ZUNO General Insurance

Universal Sompo Health Insurance

Liberty Health Insurance

Kotak Mahindra Health Insurance

Magma Health Insurance

Cholamandalam MS Health Insurance

Oriental Health Insurance

Raheja QBE MS Health Insurance

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What Our Customers Have to Say

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Raghoba Phadke

Guwahati

April 8, 2024

PolicyX made me buy the Niva Bupa Reassure 2.0 health policy. And the customer care executives are so soft-spoken and compassionate about their customer needs.

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Allahabad

April 8, 2024

PolicyX suggested buying Niva Bupa Senior First health insurance for my old age parents. I& 039;m happy to gift them good health, thank you PolicyX.

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Pune

April 8, 2024

The team of PolicyX is always open to clear any doubts. I highly recommend buying Niva Bupa health policy from them.

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Sarthak Parmal

Delhi

April 8, 2024

I bought Niva Bupa health insurance for my parents, thanks to PolicyX that now I can be prepared for their health needs.

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Trishna Rohilla

Bengaluru

April 8, 2024

I got hospitalized due to an accident and my base policy was not sufficient for treatment. So, PolicyX made me buy the Niva Bupa Health Recharge add-on plan. Now, I’ll be prepared for any...

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Sunaina Khanna

Ahmedabad

April 8, 2024

All my queries related to claim settlement ratio for Niva Bupa and claim process were resolved by PolicyX insurance agents

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Prakash Kaur

Hyderabad

April 8, 2024

PolicyX helped me with all my queries regarding the Aditya Birla Active Essential Plan and helped me with the buying process. I am so grateful.

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Radhika Aneja

Coimbatore

April 8, 2024

With the help of PolicyX, I got my health insurance policy from Aditya Birla Health Insurance. They answered all my queries without any hesitation and helped with every process.

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Steps to Cancel Health Insurance Policy in India (2024)

FAQs

Steps to Cancel Health Insurance Policy in India? ›

Submission of CancellationYou can get in touch with the support department of the insurance provider to submit your cancellation request. Written Request with ReasonYou will mostly be asked to send a written request offline or online with your policy details and reason for cancellation.

How do I cancel an health insurance policy? ›

You can contact your current health insurance company directly if you're canceling a privately purchased plan. Your health insurer's phone number is on your policy, health insurance card, and premium bills. Health insurance carriers may allow you to cancel over the phone.

How can I cancel my insurance policy in India? ›

Steps to Cancel the Health Insurance Policy
  1. Get in touch with the support department of the insurance company to submit the request for policy cancellation.
  2. You will need to send a written request either offline or online with the details of your policy and the reason for the policy cancellation.

Can I cancel my insurance policy and get my money back? ›

If I cancel my auto insurance, will I get a refund? If you paid your premium in advance and cancel your policy before the end of the term, the insurance company might refund the remaining balance. Most auto insurers will prorate your refund based on the number of days your current policy was in effect.

How do I request cancellation of insurance? ›

Depending on your insurance company's rules, there are a variety of ways to cancel your policy.
  1. Call your provider. Most major companies simply ask that policyholders speak with an insurance agent to cancel. ...
  2. Mail or fax your cancellation. ...
  3. Visit the office. ...
  4. Have your new insurer deal with it.

What happens if you cancel health insurance early? ›

Your coverage can end as soon as the day you cancel, or you can set your Marketplace coverage end date for a later day — like if you know your new coverage will start on the first day of the following month. Just some people on the application. In many cases, their coverage will end immediately.

Is it hard to cancel an insurance policy? ›

Some insurance companies permit you to cancel right over the phone or online. Other insurers may require written notification or a signed document. Generally, insurers will refund you the money for the unused portion of your policy, assuming you paid in advance.

What is the best reason to cancel an insurance policy? ›

Reasons to consider canceling your insurance policy:

You believe you're paying too much for insurance. Your business has changed, and you need different coverage. You're moving out of state, and your current insurer doesn't offer policies in your new location. You're unhappy with the service your insurer provides.

Can I get my money back if I cancel my policy? ›

Insurance or 'risk' products

If you cancel your policy you won't get your premiums back because these are the 'fees' that you paid for financial protection and risk of you dying, during the term of your contract with your insurer.

How many days to cancel an insurance policy? ›

Can I cancel my car insurance before it starts? You can cancel your insurance policy within the 14-day cooling off period before your policy is in effect, and typically receive a full refund.

How much does it cost to cancel insurance policy? ›

You should get a refund of any premiums you have already paid. However, your insurer may take off a small amount to cover days when the policy was in force. They may also charge you a small administration fee. Some insurers may give you a longer cooling-off period.

Is a Cancelled insurance policy bad? ›

Besides facing higher rates, it's also possible that it will be more challenging to find insurance if you've let your policy lapse. Letting your policy lapse is one sign to insurers that you're a high-risk driver.

How to terminate an insurance policy? ›

How to cancel
  1. Step 1: Contact your insurer by phone, email, online chat, or by visiting an agent's office.
  2. Step 2: Submit a written notice if your insurance company requires it. ...
  3. Step 3: Follow the specific instructions from your insurance provider.

How to write a letter to cancel health insurance? ›

Dear Cancellation Department, I am sending you this written notice to request cancellation of my insurance policy effective (date you plan to cancel). I would appreciate you sending me written confirmation within 30 days that the cancellation has been put into effect.

What are the methods of cancellation of insurance? ›

There are three common cancellation methods of cancellation: pro-rata, short-rate, and flat rate. Pro-rata cancellation refers to policy termination earlier than its maturity, either at the request of the insured or at the behest of the insurer.

How do I write an email to cancel my insurance policy? ›

I'm writing to seek termination of my insurance policy, which will take effect on [enter cancellation date]. I'd appreciate it if you could provide me formal confirmation of the cancellation within the next 30 days.

What are the different types of cancellation in insurance? ›

There are three common cancellation methods of cancellation: pro-rata, short-rate, and flat rate. Pro-rata cancellation refers to policy termination earlier than its maturity, either at the request of the insured or at the behest of the insurer.

How do I cancel plans? ›

“Face-to-face is best, but voice is second when canceling plans, because it adds a personal touch,” Goss says. Texts and emails are OK too, especially when responding to digital invitations, and that's certainly better than simply not showing up. But again, you should cancel in person or via phone whenever possible.

Can you cancel United health insurance at any time? ›

You can cancel your plan at any time throughout the year, but you need to cancel your Marketplace health plan at least 14 days before you want your coverage to end.

How to cancel first enroll insurance? ›

You may cancel your enrollment at any time by calling our contact center. We are available to assist you Monday through Friday, 8 am - 7 pm Eastern Standard Time. The cancellation effective date will be determined at the time of the call. Any over payment will be refunded to you within 30 days.

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