Freedom Debt Relief Review 2024 (2024)

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Our Verdict

Our Verdict

Freedom Debt Relief provides a debt settlement program for people grappling with unaffordable debt. Staffers negotiate with creditors to settle debts for less than the total amount owed. Clients only pay a fee after Freedom Debt Relief successfully negotiates a settlement they agree to.

Anyone with unsustainable credit card balances, medical bills or department store card debt may benefit from Freedom Debt Relief. The company also works with people with private student loans and certain business debts on a case-by-case basis. However, Freedom Debt Relief doesn’t negotiate federal loans or any debts that involve collateral, such as auto loans or mortgages.

Some of Freedom Debt Relief’s distinguishing features are a minimum debt requirement lower than some competitors’ and its A+ rating from the BBB.

Pros

  • A+ rating from Better Business Bureau
  • Can settle debts in as little as 24 to 48 months

Cons

  • Fees range from 15% to 25% of the enrolled debt; varies based on state and amount enrolled
  • Costs: one-time setup fee of $9.95 plus $9.95 monthly account maintenance fee

Freedom Debt Relief Review 2024 (1)

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On Freedom Debt Relief's Website

3.7

Freedom Debt Relief Review 2024 (2)

Our ratings are calculated based on fees, rates, rewards and other category-specific attributes. All ratings are determined solely by our editorial team.

Minimum debt required

$7,500

Average settlement fee

15% to 25% of the enrolled debt; rates vary based on your state of residency and the amount of debt you enroll

Table of Contents

  • Freedom Debt Relief Overview
  • Who Does Freedom Debt Relief Help?
  • How Does Freedom Debt Relief Work?
  • How Much Does Freedom Debt Relief Cost?
  • How Will Freedom Debt Relief Affect My Credit?
  • Freedom Debt Relief Customer Reviews
  • How To Sign Up for Freedom Debt Relief
  • Alternatives to Freedom Debt Relief
  • Is Freedom Debt Relief Legit?
  • Methodology

Show more

Why You Should Trust Us

Freedom Debt Relief Overview

Freedom Debt Relief was founded in 2002. The company offers debt settlement services that help struggling borrowers lower their debt and affordably pay it off. Freedom Debt Relief will negotiate with creditors on your behalf to settle debts for less than the total amount owed. Consultants will devise a personalized debt relief plan aligned with your budget and goals.

One drawback is that the company’s fees range from 15% to 25% of the enrolled debt amount. So, if you’re settling $15,000 in debt, you may have to pay between $2,250 and $3,750 in fees alone. You’ll also have to pay a one-time fee of $9.95 to set up your account and a monthly fee of $9.95 for account servicing.

Who Does Freedom Debt Relief Help?

Debt-relief services can provide an affordable solution for people grappling with unsecured, high-interest debts. As an alternative to consolidating debt within a single loan, these services negotiate to lower their clients’ debt burdens, helping people move toward financial stability without filing for bankruptcy.

Freedom Debt Relief requires consumers to have a minimum of $7,500 in debt. It focuses on different types of unsecured debt. You might be able to enroll if you have unpaid:

  • Credit cards
  • Medical bills
  • Personal loans

You cannot, however, enroll secured debts such as a mortgage or car loan. Freedom Debt Relief also doesn’t negotiate federal student loan debt, though help with private student loans may be available on a case-by-case basis.

How Does Freedom Debt Relief Work?

Here are the seven stages that a Freedom Debt Relief client would go through:

  1. Credit concerns. You don’t need good credit to enroll in the Freedom Debt Relief program, and there are no upfront fees.
  2. Enrollment. If you sign up for Freedom Debt Relief’s program, its negotiators commit to settling your eligible unsecured debt for less than what you owe.
  3. Depositing funds. Each month, you put money into an FDIC-insured program account that you control.
  4. Negotiation. After enough funds accumulate in your program account, Freedom Debt Relief works to reach settlements with each of your eligible creditors.
  5. Authorization. Once a settlement agreement is reached and you have authorized it, your accumulated funds are used to pay your creditors via Freedom Debt Relief’s payment processing partner. At this point, Freedom collects its fee. The fee amount is disclosed up front and remains fixed; it won’t increase later.
  6. Settlement. After each debt settlement has been completely paid off, that creditor will report the account to credit bureaus as settled.
  7. Debt-free and done. If you successfully complete the program, you walk away owing nothing to the creditors you included in your plan.

How Much Does Freedom Debt Relief Cost?

Freedom Debt Relief charges fees ranging from 15% to 25% of the enrolled debt, depending on where you live and how much debt you have. Customers also pay account maintenance fees, including a one-time setup fee of $9.95 and a monthly servicing fee of $9.95.

How Will Freedom Debt Relief Affect My Credit?

Debt relief can negatively impact credit scores. That’s because creditors typically won’t negotiate with you or a third party until you miss payments. Payment history heavily influences credit scores, however, so late or missed payments can cause your score to drop.

If you’re already behind on payments, following this program may not significantly worsen the situation; if you’re current on bills, expect a bigger score drop. However, credit scores can recover over time. Although late payments stay on reports for up to seven years, their impact diminishes. Responsible financial habits, like timely bill payments in the future, can help your score improve faster.

Freedom Debt Relief Customer Reviews

Reputable SourcesTotal Reviews Star RatingsCustomer ComplaintsClosed Customer Complaints

Trustpilot (logo)

42,514

4.6

3826 reviews of 3 stars or less

N/A

BBB (logo)

155

4.53

24 complaints

119 complaints closed in past 12 months

This information is accurate as of April 2024.

How To Sign Up for Freedom Debt Relief

Getting started with Freedom Debt Relief is straightforward. You can start the debt relief process online or by calling the company at 800-910-0065.

To enroll online, follow these steps:

  1. Visit Freedom Debt Relief’s website and click “See If You Qualify.”
  2. Fill out the questionnaire with your estimated debt amount.
  3. Provide your name, email, phone number, and state of residence.
  4. Schedule a free appointment with a certified consultant.

After a free consultation, you can decide if Freedom Debt Relief’s debt settlement program is right for you.

Find Out If You Qualify For Debt Relief

Free, No-commitment Estimate

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Alternatives to Freedom Debt Relief

Freedom Debt Relief vs. Accredited Debt Relief

Freedom Debt Relief and Accredited Debt Relief are both reputable companies that help people with debt. Freedom Debt Relief specializes in settling many types of unsecured debts, while Accredited Debt Relief offers debt settlement plus options for consolidating debt with loans. Both companies can significantly reduce debt through negotiated settlements, helping you become debt-free in 24 to 48 months.

Freedom Debt Relief vs. National Debt Relief

You can expect similar costs for National Debt Relief and Freedom Debt Relief because both charge fees ranging from 15% to 25% of your total enrolled debt. With both companies, you set up a dedicated account for your monthly deposits, including the fees. However, Freedom Debt Relief charges an extra one-time fee of $9.95 to set up this FDIC-insured account, along with a monthly fee of $9.95 for account servicing, while National Debt Relief does not.

Is Freedom Debt Relief Legit?

Freedom Debt Relief is a legitimate company established in 2002 to provide debt negotiation services. It’s a founding member of the American Association for Debt Resolution (formerly the American Fair Credit Council) and affiliated with the International Association of Professional Debt Arbitrators.

While debt negotiation is its primary service, the company is dedicated to helping clients find the most suitable solution for their financial situation. This process may include refining budgets, credit counseling, debt consolidation or bankruptcy. The company maintains transparency regarding its services and associated costs, with support available via phone or email for any inquiries.

Debt relief services, including those offered by Freedom Debt Relief, can ease overwhelming debt burdens for individuals struggling to meet their financial obligations. However, if you’re considering debt settlement, it’s crucial to explore all available debt management options to determine the best course of action for your specific needs.

Methodology

When compiling this review, Forbes Advisor staff considered 18 important factors, such as loan amounts, APR ranges, fees, terms, customer service and user experience. The editorial staff in charge of scoring, fact-checking and overall evaluation of this service have more than 25 years of combined expertise in editing and personal finance.

In Need of Debt Settlement Services?

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FAQs

Is Freedom Debt Relief reliable? ›

Freedom Debt Relief is accredited by the American Fair Credit Council and the International Association of Professional Debt Arbitrators. The Consumer Financial Protection Bureau received 120 complaints in 2022 about Freedom Debt Relief.

Is it a good idea to use a debt relief program? ›

Debt relief programs and strategies aim to resolve credit issues caused by built-up debt. But, much like the debt itself, the relief option you choose will impact your future finances. You could be left with hefty fees or even more damage to your credit score.

Did Freedom Debt Relief get sued? ›

The CFPB had sued Freedom and Housser in November 2017 under the agency's director at the time, Richard Cordray. The case is Consumer Financial Protection Bureau v Freedom Debt Relief LLC et al, U.S. District Court, Northern District of California, No. 17-06484.

Can I get out of the Freedom Debt Relief program? ›

How do you cancel Freedom Debt Relief? Should you decide to cancel your FDR program, you can do so at any time without penalty. You may terminate your Agreement by providing us with written notice of termination (which may be electronic).

How long does Freedom Debt Relief ruin your credit? ›

Paying off your debt in this way might seem more important, but the damage to your credit score can last for years. Settled debts also stay on your credit report for up to seven years and impact your future access to credit.

How true is the debt relief program? ›

Here's the harsh truth: Using a debt reduction service actually means you'll be in debt longer. Sure, you might think it's a quick fix because it gives you some debt relief—but it's only temporary. When you sign up, you'll have lower monthly payments hitting you, but that doesn't mean much.

Why is debt relief bad? ›

Using debt settlement options to reduce debt comes with several risks, including late payments on your credit report, potential charge-offs, settlement company fees, tax implications on forgiven balances, possible scams and the overall risk of settlement offers not working.

What is a settlement fee with Freedom Debt Relief? ›

15% to 25%

Why is Freedom Debt Relief not working? ›

The Bureau alleged that Freedom violated the CFPA by charging consumers without settling their debts as promised, charging consumers after having them negotiate their own settlements with creditors, and misleading consumers about the company's fees and ability to negotiate directly with all of a consumer's creditors.

Which debt relief program is the best? ›

  • Best for credit card debt: National Debt Relief.
  • Best overall: Money Management International.
  • Best for customized options: Accredited Debt Relief.
  • Best for all unsecured debt types: Americor Debt Relief.
  • Best for customer support: Pacific Debt Relief.
  • Best in availability: Century Support Services.

Is there such a thing as a government debt relief program? ›

While there are no government debt relief grants, there is free money to pay other bills, which should lead to paying off debt because it frees up funds. The biggest grant the government offers may be housing vouchers for those who qualify.

Is debt consolidation a good idea? ›

Debt consolidation is a good idea if your monthly debt payments (including mortgage or rent) don't exceed 50% of your monthly gross income, and if you have enough cash flow to cover debt payments. Debt consolidation isn't a quick fix for severe debt problems.

Does debt relief hurt your credit? ›

Debt management plans themselves do not affect your credit scores, but closing accounts can hurt your scores. Once you've completed the plan, you can apply for credit again.

Is Freedom financial reputable? ›

Freedom Debt Relief and Accredited Debt Relief are both reputable companies that help people with debt. Freedom Debt Relief specializes in settling many types of unsecured debts, while Accredited Debt Relief offers debt settlement plus options for consolidating debt with loans.

Are there any legit debt relief programs? ›

Generally, experts recommend other debt help options first. But if you decide that debt settlement is right for you, consider National Debt Relief, New Era Debt Solutions, and Freedom Debt Relief first since these companies have the highest customer satisfaction scores.

How do I know if a debt relief company is legit? ›

The two most obvious signs of a potential debt relief scam are:
  1. They Contact You First. If you receive an unsolicited call or contact from someone offering to help you eliminate your debt, be extra cautious. ...
  2. They Ask for Fees Upfront. ...
  3. Credit Counseling. ...
  4. Debt Consolidation. ...
  5. Debt Settlement.

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