Debt Settlement: A Guide for Negotiation (2024)

If you are struggling with your finances, maxed out on your credit cards, and can't afford to pay all your bills, you may want to consider reaching out to your lenders to see if you can settle all or a portion of your debt. Settling debt can relieve you of some of your obligations, but there are also downsides to consider, such as how it may affect your credit score. Here is what you need to know.

Key Takeaways

  • Debt settlement is an agreement between a lender and a borrower in which the borrower repays a portion of a loan balance and the lender forgives the remainder.
  • You may need a significant amount of cash to settle your debt.
  • Consider starting the negotiation by offering to pay 25% or 30% of your outstanding balance in return for forgiveness on the rest.
  • Debt settlement can negatively affect your credit score, which can make it more difficult for you to secure financing in the future.
  • Debt relief companies can help you resolve debt, but be aware of the potential for scams.

How Debt Settlement Works

Debt settlement is an agreement between a lender and a borrower, typically for a large, one-time payment toward an existing balance. The remaining balance is normally forgiven. It is often used when a borrower cannot keep up with their unsecured debts. For instance, you might be able to cut your credit card balance by up to 50%. So if you owe $20,000 on a credit card, you may be able to settle for half the balance if you can scrape up $10,000 in cash.

You can try to negotiate a debt settlement on your own, but it's typically done through third parties like debt relief companies, which you hire to negotiate on your behalf. With this method, you will make payments to the debt settlement company rather than your creditors, along with any fees.

Bear in mind that while there are legitimate debt settlement companies, there are also many scam operations. If you're considering one, the Consumer Financial Protection Bureau (CFPB) suggests contacting your state attorney general's office and local consumer protection agency to ask if they have any consumer complaints on file about that company. According to the CFPB, some states require that debt settlement companies be licensed, which may provide some added protection.

Once you've finalized your debt settlement with your lender, get the agreement in writing. If a credit card company only verbally agrees to a debt settlement, it can still legally turn over the remaining balance to a collection agency, which can have a larger impact on your credit score than a settlement.

Lenders are not legally obligated to lower your outstanding debt or offer a discounted payoff (DPO). But because they want to protect their bottom line, they may agree to a debt settlement to avoid taking an even greater loss.

Risks of Debt Settlement

Although a debt settlement can take some of the pressure off you, there are risks and downsides to consider.

First, a debt settlement will affect your credit score. This will make it more difficult for you to get credit or good interest rates in the future. A debt settlement typically remains on your credit report for seven years and you cannot remove it before then. On the plus side, settling a debt has less impact on your score than failing to pay completely.

Debt Settlement: A Guide for Negotiation (1)

Order your copy of Investopedia's What To Do With $10,000 magazine for more tips about managing debt and building credit.

Another drawback for many people is that debt settlement requires you to have a substantial amount of cash available. If you don't have that money, you will need to consider how you will get the funds. Debt settlement companies often have you make regular payments to them toward an escrow-like account to be used for the payment to the creditor.

Another potential drawback is that when you settle debt, you could face tax consequences. For example, if you settle a $20,000 debt for $10,000, you will in most situations have to pay income taxes on the remaining $10,000 that was forgiven.

Finally, when you settle a debt with a credit card company, you risk having that account closed once the settlement is complete. So you could potentially have no credit line and no ability to use a credit card to make purchases.

Debt Negotiation Tips

If you're negotiating on your own, you'll want to explain your financial situation to your lender, and the sooner, the better. If your lender understands that you cannot pay your bills, and why, it will be more likely to work with you on a solution.

You should also avoid spending with a credit card that has a balance you want to settle. For example, lenders are less likely to settle if your credit card statement includes several charges for luxury goods. To improve your chance of success negotiating with a credit card company, try to avoid using that card for three to six months before you request a settlement.

Steps for Debt Settlement

Now that you have the basics of debt settlement down, it's a good idea to review some of the main steps involved with the process. Of course, each situation will be different, but these points serve as a guide on how to proceed when you're thinking of settling your debts.

  1. Review your situation. Make sure you write down everything you owe, including creditors, types of debt, and the total amount owing.
  2. Go through your monthly budget and see how much you can afford to pay when it comes to settling your debt. Be sure to account for your monthly income and deduct your expenses, such as rent/mortgage, bills, food, entertainment, and savings. This will help you establish whether you can make a large lump-sum payment and how much.
  3. Contact your creditor(s). Be sure to have hard numbers ready. And, as mentioned above, it's always a good idea to try to start low before you agree to an amount. In some cases, your creditor may not settle the account but may allow you to make large lump-sum payments over time. Although it may not be the desired outcome, it may be worth it so be sure to weigh out any options.
  4. If and when you do reach an agreement, ensure that your creditor puts it in writing. Read through the document(s) carefully and make sure you understand the terms and conditions of the deal.
  5. After reviewing the deal in writing, speak to the creditor. If you have any questions or concerns, be sure to address them. Once everything is clear, make your payment on or before the agreed-upon date.
  6. You'll want to make sure that your creditor reports the account settled with the credit bureaus. So be sure to follow up by reviewing your history to show that you met your obligation as agreed.

What Percentage Should You Offer to Settle Debt?

Consider starting debt settlement negotiations by offering to pay a lump sum of 25% or 30% of your outstanding balance in exchange for debt forgiveness. However, expect the creditor to counter with a request for a greater amount.

Do Settlements Hurt Your Credit Score?

Debt settlement can give you some short-term financial relief, but it can also hurt your credit score and make it more difficult to obtain financing in the future. Debt settlement companies will ask you to discontinue payment to your creditors while they negotiate on your behalf. Payment history is the most important component of your credit score; by missing any debt payments, your credit score will drop. And with a lower credit score, you may find that you only qualify for loans with high interest rates, if you can qualify at all.

How Do You Remove Debt Settlement From Your Credit Report?

When you settle an account with a lender, it will remain on your credit report for about seven years and will negatively affect your credit score. You cannot remove debt settlement from your credit report before then.

The Bottom Line

You can potentially lower your credit card debt by negotiating with a lender either on your own or with a debt settlement company, but keep in mind that a creditor is not legally obligated to accept less than what you owe.

If you cannot lower your total debt obligations through a settlement, you can try other strategies to help reduce the burden. For example, you may want to ask your credit card company if it can lower your card's annual percentage rate (APR) or provide an alternative payment plan that works for you. You can also consider debt consolidation through a debt consolidation loan that results in lower monthly payments.

For more guidance on the best options for your specific situation, consider consulting a professional financial advisor or a nonprofit credit counseling agency.

Debt Settlement: A Guide for Negotiation (2024)

FAQs

What to say when negotiating a debt settlement? ›

“As for the negotiations, be persistent and persuasive,” Schwab says. “Write down your arguments beforehand and make them sympathetic to your case.” Share any truthful reasons you may be having a hard time and show that you want to pay as much debt as you can.

What is a reasonable offer to settle a debt? ›

Some of these factors include the time since your last payment, the total amount owed, whether your account is with the original creditor or a collections agency, and how much you can afford to pay. Typically, you should offer 60% or less of your debt amount to kick off negotiations.

What is the lowest a debt collector will settle for? ›

Some will only settle for 75-80% of the total amount; others will settle for as a little as 33%. Looking for a place to set the bar? The American Fair Credit Counsel reports the average settlement amount is 48% of the balance. Again, start low, knowing the debt collector will start high.

How much should I pay to settle a debt? ›

Start by lowballing, and try to work toward a middle ground. If you know you can only pay 50% of your original debt, try offering around 30%. Avoid agreeing to pay an amount you can't afford.

How do you win a settlement negotiation? ›

Try to stay level-headed. Keeping the conversation polite and respectful will improve your chances of reaching agreement. It is also important that you take time to prepare yourself before those negotiation talks begin. Good preparation will give you more confidence going into mediation or settlement discussions.

What is a reasonable full and final settlement offer? ›

It depends on what you can afford. Your full and final settlement should offer equal amounts to each creditor. For example: Your lump sum is 75% of your total debt. You should offer each creditor 75% of what you owe them.

How do you respond to a low settlement offer? ›

Respond in Writing why the Settlement Offer Is Too Low. Medical bills and pay stubs are two ways to show damages from your injury. However, you and your lawyer should also describe, in writing, your non-economic damages because of the injury.

What percentage of a debt is typically accepted in a settlement? ›

Although the average settlement amounts to 48% of what you originally owed, that number is a bit skewed. If your debts are still with the original creditor, settlement amounts tend to be much higher. You can end up paying up to 80% of what you owe if the debt is still with the original creditor.

What are the cons of debt settlement? ›

Disadvantages of Debt Settlement
  • Debt Settlement Fees. Many debt settlement providers charge high fees, sometimes $500-$3,000, or more. ...
  • Debt Settlement Impact on Credit Score. ...
  • Holding Funds. ...
  • Debt Settlement Tax Implications. ...
  • Creditors Could Refuse to Negotiate Your Debt. ...
  • You May End Up with More Debt Than You Started.

When negotiating with a creditor, you must know what? ›

Write down your monthly take-home pay and your monthly expenses , including the amount you want to repay each month. Try to allow some income left over to cover unexpected expenses and emergencies. Keep in mind that falling behind on other bills, even if you're paying off this debt, could cause you more problems.

Will a debt collector settle for 30%? ›

"Every creditor is different. Some creditors will accept pennies on the dollar, others will not settle for less than 80% in a lump sum payment," says Jessika Arce Graham, partner at Weiss Serota Helfman Cole + Bierman.

Do settlements hurt your credit? ›

Debt settlement typically has a negative impact on your credit score. The exact impact depends on factors like the current condition of your credit, the reporting practices of your creditors, the size of the debts being settled, and whether your other debts are in good standing.

Can I negotiate debt settlement yourself? ›

Tips to Negotiate with Creditors on Your Own. It is possible to negotiate directly with creditors and settle your debt for less than you owe, but you may want the help of a professional. A quick counseling session from a certified credit counselor can help you discover your options and choose the right path forward.

Who has the best debt relief program? ›

Summary: Best Debt Relief Companies of June 2024
CompanyForbes Advisor RatingLearn more CTA below text
National Debt Relief4.5On Nationaldebtrelief.com's Website
Pacific Debt Relief4.1
Accredited Debt Relief4.0On Accredited Debt Relief's Website
Money Management International4.0Read Our Full Review
3 more rows
May 1, 2024

What if a debt collector won't negotiate? ›

Keep trying to persuade your creditors by writing to them again. It is very important that you don't give up if your creditors refuse your offer. Make the payments that you have offered and ask the creditors to reconsider.

How do you negotiate a better settlement agreement? ›

Tips On Negotiating A Settlement Agreement
  1. Use a solicitor that knows what they're doing. ...
  2. Consider carefully whether the first offer is reasonable. ...
  3. Be patient with your resignation letter. ...
  4. Listen to what your employer has to say. ...
  5. Be realistic and know your worth. ...
  6. Don't undervalue yourself.
Aug 8, 2023

What is the 11 word phrase to stop debt collectors? ›

If you are struggling with debt and debt collectors, Farmer & Morris Law, PLLC can help. As soon as you use the 11-word phrase “please cease and desist all calls and contact with me immediately” to stop the harassment, call us for a free consultation about what you can do to resolve your debt problems for good.

What percentage will credit card companies settle for? ›

What percentage will credit card companies settle for? Credit card companies may settle for anywhere from 10% to 50% of the amount owed. It depends on several factors, including the credit card company and how delinquent the balance is.

How do I write a settlement offer to a debt collector? ›

You'll want to include specific information concerning your account in your debt settlement letter. List your name, account information, the original creditor of the debt, and the debt collection agencies identifying information. Include the current amount you owe and the amount you'd like to offer to settle the debt.

Top Articles
Latest Posts
Article information

Author: Rev. Leonie Wyman

Last Updated:

Views: 6433

Rating: 4.9 / 5 (59 voted)

Reviews: 90% of readers found this page helpful

Author information

Name: Rev. Leonie Wyman

Birthday: 1993-07-01

Address: Suite 763 6272 Lang Bypass, New Xochitlport, VT 72704-3308

Phone: +22014484519944

Job: Banking Officer

Hobby: Sailing, Gaming, Basketball, Calligraphy, Mycology, Astronomy, Juggling

Introduction: My name is Rev. Leonie Wyman, I am a colorful, tasty, splendid, fair, witty, gorgeous, splendid person who loves writing and wants to share my knowledge and understanding with you.