Credit Card Rejection and Debt Forgiveness (2024)

Credit card companies rarely forgive your entire debt. But you might be able to settle the debt for less and get a portion forgiven.

By Rebecca McDowell, J.D. · Wayne State University Law School
Updated by Amy Loftsgordon, Attorney · University of Denver Sturm College of Law

Most credit card companies won't provide forgiveness for all of your credit card debt. But they will occasionally accept a smaller amount to settle the balance due and forgive the rest. Or the credit card company might write off your debt. But this step doesn't eliminate the debt—it's often sold to a collector.

You can also wipe out your credit card debt by filing for bankruptcy. However, bankruptcy isn't the same as debt forgiveness.

Also, keep in mind that if you're over your limit or paying your credit card bills late, your card might be rejected when you try to use it.

Why Was My Credit Card Denied?

It's happened to many of us. You present your credit card to a merchant or restaurant waiter only to have it returned as rejected.

So, what are some reasons why a credit card could be rejected? When a merchant swipes your card, it's contacting a credit card guarantee company with a record of your credit status. The guarantee company checks for:

  • Your overall credit limit. If you've exceeded your line of credit, the guarantee company probably will tell the merchant to reject your card.
  • Your daily limit. Many credit card companies don't let cardholders use their card more than a certain number of times a day or spend more than a specific amount per day. These limits are meant to protect against the use of stolen cards. If you've exceeded the daily limit, the merchant will be told to reject the card.
  • The amount of the particular purchase. Merchants must check with the guarantee company for approval on purchases larger than a certain dollar amount (called a "floor limit"), which varies among guarantee companies and merchants.
  • Whether you're late on a payment. If you often pay late, the guarantee company might tell the merchant to reject your card.

Will Your Credit Card Get Taken Away?

If the card was reported stolen or if you're excessively delinquent in your payments, the guarantee company might tell the merchant to keep it. Some merchants receive rewards for turning in revoked cards.

Most merchants, however, refuse to confiscate cards and simply tell you your card wasn't accepted.

Offering a Settlement to Your Credit Card Company

If you're delinquent on your payments and have a lot of credit card debt, you can offer a lesser amount to settle the entire debt. The credit card company might accept it.

Taking a settlement is sometimes less risky than suing you for payment. Lawsuits cost money, and creditors know they often have little chance of collecting their entire balances through traditional methods, like garnishment.

How Settling Your Credit Card Debt Works

When a creditor agrees to settle a debt, it accepts the settlement payment and forgives the remaining balance.

Example. Jenna owes $12,000 on her credit card. She knows it will take her a long time to repay the total amount plus interest because she lost her job and can't find a new one. She has $7,000 in her bank account and offers it to the credit card company in exchange for wiping out the debt. The credit card company agrees to the settlement. Jenna pays $7,000, and in return, the credit card company forgives the remaining $5,000 balance and considers the debt satisfied.

If you settle your debt for less than you owe, the amount of the canceled debt might be taxable. Settling debts for less than you owe can increase your tax liability depending on your tax bracket and the canceled amount.

Credit Card Companies Sometimes Write Off the Debt

If you stop paying on your credit card debt and become seriously delinquent, the credit card company will likely write off the debt and consider it uncollectible. At that point, the company takes your debt off its books.

However, this write-off offers no benefit to you because a write-off isn't debt forgiveness. The credit card company registers the debt as a loss—but the debt still exists.

The Credit Card Company Might Sell Your Debt

A debt owed to the credit card company is an asset of the credit card company, like any other asset. The creditor can sell the debt to a third party, such as a collection agency, which can then try to collect the debt from you.

The third-party debt collector can file a lawsuit to collect the debt.

What Happens After a Credit Card Lawsuit

Once the collector gets a money judgment against you, it can use the judgment to garnish (take) money out of your paycheck or your bank account. If you end up in this situation, remember that certain types of income are exempt from garnishment, like Supplemental Security Income (SSI), and certain types of property are protected from collection.

The collector can also put the lien on your home and foreclose to get paid. However, while judgment lienholders generally have the right to foreclose, they usually don't. Instead, the lienor will probably just be patient and wait until you sell the property or refinance while interest accrues on the debt.

But the judgment is meaningless if the creditor can't get your income or property (that is, you're "judgment proof.")

Bankruptcy Discharge of Credit Card Debt

If you file for bankruptcy and get a discharge from the bankruptcy court, your credit card debt will likely be wiped out entirely. However, this elimination isn't debt forgiveness. The creditor has little choice, and the debt still exists.

The discharge eliminates only your obligation to repay it, which might matter if you have a cosigner or a co-borrower and that person doesn't file for bankruptcy. That person will still be responsible for the debt.

Consequences of Debt Forgiveness, Write-Offs, and Bankruptcy

Here are the main consequences of any of these possibilities:

  • If the creditor writes off the debt as uncollectible, the consequences include a blemish on your credit reports for the delinquent payments and the write-off.
  • Additionally, the creditor will likely sell the debt to a collector, who will aggressively pursue you for the money and might sue you.
  • If the creditor settles the debt with you, it will note on your credit reports that the debt was settled for a lesser amount. This notation can have a negative impact on your credit.
  • Again, the IRS and your state government might be considered taxable income, and you could have to pay taxes on it.
  • If you file bankruptcy, your credit reports will reflect the bankruptcy for seven to ten years, depending on the kind of bankruptcy filed. However, debts wiped out in bankruptcy aren't considered taxable income.

Getting Help

For more information about choosing and managing credit cards, get Solve Your Money Troubles: Strategies to Get Out of Debt and Stay That Way, by Amy Loftsgordon and Cara O'Neill (Nolo).

If you need help managing your credit card debt, talk to a nonprofit agency that provides free or low-cost services, like those affiliated with the National Foundation for Credit Counseling (NFCC). Be sure to avoid debt settlement companies and learn the pros and cons of your various options, such as filing for bankruptcy or entering into a debt management plan.

Consider hiring an attorney if you need help negotiating with creditors or determining which option is best for your situation.

Credit Card Rejection and Debt Forgiveness (2024)

FAQs

Do credit card companies ever forgive debts? ›

The only way credit card companies are likely to forgive the full amount of your balances is if you file bankruptcy. However, there are other ways to get out of debt in a reasonable amount of time. For example, you may be able to have a portion of your credit card balances forgiven with a debt settlement program.

Can you argue a credit card denial? ›

The reconsideration process includes a manual review of your credit report by an analyst with the bank or card issuer. This is your opportunity to answer some questions and see if you can turn that denial into an approval. Sometimes it's as simple as reallocating credit lines or submitting identity verification.

Is it hard to get approved for debt consolidation? ›

If you have excellent credit, high income and are borrowing a relatively small amount of money, it can be easy to get approved for a debt consolidation loan. On the other hand, if you have poor credit, low income and are applying for a large loan, it may be difficult to get approved.

Does credit card debt forgiveness hurt your credit? ›

Debt forgiveness may negatively affect credit scores, making it challenging to obtain future loans or credit. Forgiven debt of more than $600 may be considered taxable income, potentially resulting in a hefty tax bill.

Is there really a debt relief program from the government? ›

Unfortunately, there is no such thing as a government-sponsored program for credit card debt relief. In fact, if you receive a solicitation that touts a government program to get you out of debt, you may want to think twice about working with that company.

What percentage will credit card companies settle for? ›

What percentage will credit card companies settle for? Creditors often accept 20% to 100% of the outstanding balance. The actual amount they are willing to settle for depends on individual circ*mstances and negotiation skills.

What not to say to credit card companies? ›

Don't Lie About Your Credit Card History

Customer service representatives can easily pull up your credit card history while you're on the phone, so there is no use in bending the truth. Be honest when negotiating credit card interest rates.

How to outsmart your credit card? ›

  1. Pay on time. Paying your credit card account on time helps you avoid late fees as well as penalty interest rates applied to your account, and helps you maintain a good credit record. ...
  2. Stay below your credit limit. ...
  3. Avoid unnecessary fees. ...
  4. Pay more than the minimum payment. ...
  5. Watch for changes in the terms of your account.

What to say during credit card reconsideration? ›

What to say for credit card reconsideration
  • State your name and why you're calling. ...
  • Tell them why you're an ideal cardholder. ...
  • Mention the denial reason and how you can overcome the issue. ...
  • Ask that they reconsider your application. ...
  • Thank them for their help.
Mar 1, 2024

What is a hardship loan? ›

Hardship personal loans are a type of personal loan that is designed to help you overcome financial difficulties. This type of loan is generally offered by small banks and credit unions, and has lower interest rates, lower maximum loan amounts, and shorter repayment periods than standard personal loans.

What is the minimum credit score for a debt consolidation loan? ›

Every lender sets its own guidelines when it comes to minimum credit score requirements for debt consolidation loans. However, it's likely lenders will require a minimum score between 580 and 680.

Is it a good idea to use a debt relief program? ›

If you're one of the millions of Americans struggling to repay high-interest debt, a debt relief plan may be an option to help you get your finances on track. But it's not a quick fix. It's a long-term solution designed to help you get out of debt over a period of time — typically several years.

What are the dangers of debt forgiveness? ›

Using debt settlement options to reduce debt comes with several risks, including late payments on your credit report, potential charge-offs, settlement company fees, tax implications on forgiven balances, possible scams and the overall risk of settlement offers not working.

Is debt forgiveness legit? ›

But the harsh truth lies somewhere short of "totally erased" and "no consequences." To be clear, debt forgiveness does exist, and it's possible to settle your debt for less than what you owe. But to get it totally erased is rare, and it usually requires an extreme measure, such as bankruptcy.

What is the debt forgiveness Act? ›

The proposal would permit student debt forgiveness for borrowers with only undergraduate debt if they first entered repayment at least 20 years ago (on or before July 1, 2005), and borrowers with any graduate school debt would qualify if they first entered repayment 25 or more years ago (on or before July 1, 2000).

Can you ask for forgiveness on credit card debt? ›

Credit card companies rarely forgive your entire debt. But you might be able to settle the debt for less and get a portion forgiven. Most credit card companies won't provide forgiveness for all of your credit card debt. But they will occasionally accept a smaller amount to settle the balance due and forgive the rest.

Do credit card companies write off unpaid debt? ›

Typically, a credit card company will write off a debt when it considers it uncollectable. In most cases, this happens after you have not made any payments for at least six months. However, each creditor has a different process for determining whether a debt is uncollectable.

Will credit card companies write off debt? ›

No agreement to write off

Your creditor may make it clear that they refuse to write off your debt. However, sometimes it is not clear what the creditor has decided: they may agree to hold action on the debt, but not say for how long; they may ignore your request for a write-off; or.

Is credit card debt forgiven after 7 years? ›

Does credit card debt go away after 7 years? Most negative items on your credit report, including unpaid debts, charge-offs, or late payments, will fall off your credit report seven years after the date of the first missed payment. However, it's important to remember that you'll still owe the creditor.

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